Privacy Policy

1. Introduction

TravelDxb ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our booking services.

2. Data We Collect

We collect only the minimum information needed to provide our service:

• Email address and phone number (for booking confirmations and support)
• Booking preferences (dates, number of guests, selected activities)
• Anonymous usage analytics (pages visited, device type, browser)

3. Payment Data Security

TravelDxb does not collect, process, or store financial billing data or sensitive customer identifiers. All payment processing is managed via encrypted endpoints on Tiqets.com.

When you complete a booking, you are securely redirected to Tiqets' PCI-compliant payment system. We never see, store, or have access to your credit card numbers, CVV codes, or banking credentials.

4. How We Use Your Data

We use the limited data we collect to:

• Send booking confirmations and tickets
• Provide customer support for your reservations
• Improve our website and user experience
• Send optional promotional emails (only with your consent)

5. Third-Party Services

All booking transactions are processed by our authorized partner Tiqets. Their privacy practices govern the data they collect during checkout. We recommend reviewing Tiqets' Privacy Policy for full details on how they handle ticket fulfillment data.

6. Your Rights

You have the right to:

• Request a copy of your personal data
• Request deletion of your data
• Opt out of marketing communications at any time
• Contact us with any privacy concerns

7. Contact Us

For any privacy-related questions or to exercise your data rights, contact us at:

Email: info@traveldxb.store