La Perle by Dragone: Show & Dinner

Strongly recommend. Fantastic atmospheric show. Recommend to book central sites for better view.

I’ve never encountered such ignorance from a team before. They showed no respect to customers and no sympathy at all. We had 4 tickets for this show and due to the situation with the war that started at the beginning of March, our flights got cancelled and it was impossible to travel. While I understand a no-refund policy, due to this special situation I expected an exception. After 2 weeks of going back and forth with them, they did not find this reason good enough for a refund. All the other companies from which we purchased other tickets were happy to help with refunds, but I suppose this company does not respect customers enough to understand how much money they lost on this unfortunate event which was out of our control. Also, I would like to add that the team support was awful. I talked to 4 different agents and none of them bothered to mention that I could request a more detailed review from a higher team. Even the authorities in the UAE were very attentive to tourists who found themselves in this situation and offered assistance and support. Unfortunately, companies like this one did not show even the slightest respect or understanding for their customers, despite the circumstances being completely beyond our control.

I never watched it as I’m still in the Uk and La Perle refuse to refund my £55 Most reasonable organisation are giving automatic refunds but La perle is obviously only concerned about money

Great show!! Amazing

Super!!!